Thank you for shopping with MINGYUAN CULTURE MEDIA CO., LIMITED. We are committed to delivering your order in a timely and efficient manner. Please read the details of our shipping policy below to ensure a smooth and convenient shopping experience.
1. Processing Time
Once your order is placed, we aim to process and ship it within 1-3 business days. Orders are processed on weekdays (Monday to Friday), excluding public holidays. You will receive an email notification with tracking details once your order has been shipped.
2. Shipping Methods
We offer a variety of reliable shipping options to meet your needs. Available carriers include:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- And other reputable courier services.
The choice of carrier will depend on your location and the selected shipping method during checkout.
3. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed during checkout before you confirm your order. We offer various shipping options to suit your budget and delivery speed, including standard, expedited, and express shipping.
4. International Shipping
We are pleased to offer international shipping to most countries. Please note that international orders may be subject to customs duties and taxes. These additional charges are the responsibility of the customer and are not included in the shipping fee. For more information on customs policies in your country, please contact your local customs office.
5. Estimated Delivery Times
Delivery times vary depending on your location and the shipping method chosen:
- Domestic (within the United States or similar regions): Typically 3-7 business days.
- International Shipping: Delivery time can range from 7-15 business days, depending on the destination and shipping carrier.
Please note that shipping times are estimates and may be subject to delays due to factors outside of our control, such as weather, customs processing, or carrier delays.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the respective carrier’s website.
7. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. If you have a special shipping request, please contact us before placing your order.
8. Lost or Damaged Packages
While we take great care in packaging your items, once your order leaves our warehouse, we are not responsible for any shipping delays, lost packages, or damages caused by the carrier. If your package is lost or damaged in transit, please contact the carrier directly using your tracking information. If you encounter any issues, please reach out to us at [email protected], and we will assist you in resolving the matter.
9. Contact Us
If you have any questions or need assistance with your order, please feel free to contact us at:
Email: [email protected]
Thank you for choosing MINGYUAN CULTURE MEDIA CO., LIMITED. We appreciate your business and look forward to serving you!
